HOW DO I GET MY teams TO WORK WELL TOGETHER?!

HOW DO I GET MY customers TO COME BACK AND BRING MORE BUSINESS?!


schedule and costs soar - productivity, QUALITY and service all suffer

**** we've all beEN there ****

would you like to get everyone out of that hole and back into the sunshine?!


Every Government and Business Leader, every program or project manager, every team leader I've ever talked with can relate a story about these problems. Too few of them can finish the story of how they got themselves, their teams and their CUSTOMERS out of this downward spiral.  I have helped many leaders - Government - Business - Not For Profit -  I CAN HELP YOU TOO!

“Art made the class enjoyable and created the right atmosphere to retain the presented information.”

DOI

 July 19, 2011

HUD

August 8-10, 2012

“I really learned a lot in the class. Art really has the gift of getting the class participants involved and keeping the topics relevant to what we do daily.”

TESTIMONIALS

  • On-site Team Performance Assessment
  • "As - Is" Team Performance Baselining
  • Business Process Re-Engineering
  • Change Management
  • Performance Measurement
  • "Success Adjustment"

OUR SERVICES

Program Management Consulting and Training, LLC identifies and recommends the  technology, training, and processes YOU will choose to implement to take your customer service delivery/Integrated Project Team (IPT) to the next level. 

Once we have YOUR buy-in, Program Management Consulting and Training, LLC assists YOUR TEAM to implement and adjust the re-engineered, Performance-Based Management processes from start to finish.

At pre-arranged intervals, Program Management Consulting and Training, LLC monitors the Key Performance Indicators (KPIs) we select TOGETHER.  Finally, we TEACH YOU and YOUR TEAM to monitor and control this Performance-Based operation!

Program Management Consulting and Training, LLC surveys, interviews, and observes your operation and your team to craft a comprehensive "as - is" picture.

EFFICIENCIES

PLANNING

IMPLEMENT

ASSESSMENT

DHS

May 9, 2011

“Art provided the very best class on SOW and basic procurement I have ever attended.”


 

Program Management Consulting and Training, LLC is a self-certified Service-Disabled Veteran and Minority Owned Small Business